Incidents, major-incident response, a service catalog, approvals, knowledge, and SLAs — built to ITIL practice, priced for a single team. Click through any of it in the live demo.
When a P1 lands, Vanta routes it, pages the on-call, suggests the relevant KB article, and starts watching for a storm — all before you click into the record.
Vanta detects storms automatically and declares a Major Incident. A war room opens with the ITIL playbook pre-loaded, users notified, and a timeline building itself. The PRISM service map shows blast radius live.
A catalog your staff actually use. Smart forms route requests to the right team, the right approver, and the right fulfilment workflow — without you touching it. Requesters are free, forever.
Multi-stage approvals with delegation and separation-of-duties, routed by value and risk. Approvers don't even need to log in: they can just reply APPROVE to the email. Every decision is an immutable audit record.
No add-ons, no upgrade tiers. Knowledge base with staleness detection and SLA timers that pause under a parent incident — all in the one price. AI assists are on the way.